General Inquiries

For questions about accounts, partnerships, billing, or product information, please reach out via the email below or submit the form. Include your organization name and a concise summary of your inquiry to expedite handling.

Support email: [email protected]

Developer Submissions

Uroyo welcomes high-quality integrations, plugins, and platform enhancements. To facilitate a thorough review, please share a concise project overview, your intended use case, and a link to your project or repository. We will respond with next steps and timelines.

Response Times

Uroyo prioritizes timely, transparent communication. Typical response windows are as follows:

• General inquiries: within 1 business day
• Developer submissions: within 2–3 business days
• Urgent or high-priority matters (security disclosures, critical incidents): we escalate immediately and respond as promptly as possible

Operational hours are Monday through Friday, 09:00–17:00 UTC. Inquiries received outside of these hours are acknowledged on the next business day.